Accenture Public Service Hackathon
Join the Hackathon
#PSHACK100 PUBLIC SERVICE HACKATHON – FALL 2017
For Aalto University students (6 ECTS Credits)
This year, Finland turns 100 years. In celebrating this past journey, we welcome you to participate in the Public Service Hackathon to bolster the foundation of our nation. #pshack100 is proud of being part of the official Finland 100 Celebration Year program. Since future is up to all of us, we encourage you to join us and be part of the digital transformation in our country!
WHAT IS THIS HACKATHON?
Accenture Public Service Hackathon is an interdisciplinary project, where savvy talents are drawn together to innovate new service, product, and operative concepts to solve digitalization challenges of Finnish public sector players.
Join an interdisciplinary student team to create solutions to real-life challenges in an inspiring 20-hour Hackathon event coached by academic, public, and private sector experts. Before the event you will get prepared. After the Hackathon you will refine the concepts, create implementation plans and take your ideas forward to realize tangible results!
In the Hackathon spirit the project is a competition where the best team wins prizes!
Get disruptive and make an impact in digitalizing our public services to the next level!
WHAT WILL I GET?
Join us on this exciting Hackathon journey in order to:
- Earn 6 ECTS credits and include the course into your elective courses at any study program at Aalto University.
- At the Aalto University School of Business you can include the course either as an elective course or use the course to replace your MSc Capstone course, if you study in one of the following programs: Management & IB, Accounting, Marketing, Entrepreneurship, Finance, Business Law, ISM, or Corporate Communications
- Develop future digital services used by all of us.
- Put your own skills, ideas and creativity into use in tackling a real-life challenge.
- Work in interdisciplinary teams, where every team member makes a difference.
- Participate in an exciting 20-hour Hackathon event supported by academic, public and private sector experts.
- Get an opportunity to show your talent as an individual worthwhile hiring e.g. for an internship.
The Public Service Hackathon case organizations manifest the 100 years of our independence and continue to be landmarks in the Finnish society. We invite you to join them in innovating state of the art services to make the next 100 years even better.
THE FINNISH DEFENCE FORCES
The Finnish Defence Forces have several agencies and centers that work together to develop our country’s security. FDF is responsible for defending our country and its key operations are taken care by The Army, The Navy, and The Air Force. Approximately 12,000 people work for the FDF in Finland in either military or civilian positions. In addition, over 22,000 people complete their military service every year.
Finnish Defence Forces is joining #PSHACK100 together with the National Defence University and their student teams. Studies at NDU are based on the latest research in military science, bringing together the academic and vocational education. NDU also maintains community relations.
APOTTI & HELSINKI-UUSIMAA REGION
Apotti, Eteva Joint Municipal Authority and City of Helsinki‘s Disability Services are joining #PSHACK100 as a joint working group to prepare services for disabled people in the Helsinki-Uusimaa region. The working group aims to find new innovative solutions for services for disabled people, especially for 24h housing and living services. Joint participation in #PSHACK100 supports Social Welfare and Health Care reform preparations in Helsinki-Uusimaa Region’s disability services.
In Uusimaa Region there are 180 housing and living facilities and units for the disabled, 1400+ employees working on the field and a 250 million euros budget. The client base mostly consists of people with intellectual and developmental disabilities, different kind of physical disabilities and autism spectrum.
City of Helsinki and Eteva Joint Municipality are the biggest public providers of disability services in Helsinki-Uusimaa Region. Eteva Joint Municipality is owned by 45 municipalities in Southern Finland.
Apotti is a change program on the social services and health care field, being a pioneer in integrating care. The central objective is to build a regionally cohesive Customer Information and Electronical Medical Record system that enables developing operations and increasing the quality of care.
The Finnish Government Shared Services Centre for Finance and HR (Palkeet) provides group services in the administrative branch of the Ministry of Finance. Staff consists of approximately 650 professionals, who provide finance and HR services for central government agencies, departments and funds, as well as state-owned businesses and fully state-owned limited companies that provide services for the Finnish government. Palkeet serves approximately 73,000 individual government employees.
The service concept is based on service-mindedness, partnership, efficient electronic processes and cost-effectiveness. The goal is to make client’s everyday lives easier by providing smooth and effective services, and to contribute to the achievement of central government productivity targets. Palkeet is aiming to be an influential pioneer in administration service solutions. By utilizing extensive, efficient and always evolving financial and HR services, customers can focus on their core competencies. Digitalization, process automation and the use of data in management will have an immense effect on the development of finance and HR administration in the near future.
THE FINNISH DEFENCE FORCES
How can we support our staff to raise the effectiveness of military training to the next level?
The military staff have difficulties spending enough time on the actual training of conscripts because of excessive administrative work. We believe that there is room for improvement in the orientation and training of our staff. We would also welcome more innovation with regard to our tools and processes. By addressing these issues, we should be able to generate better training outcomes, and improve the motivation of both our staff and conscripts.
How can we better understand and support youth entering military service?
A significant number of conscripts do not complete their military service because of various physical, mental, and social issues. From a national defence perspective this poses a challenge. We should better understand the changing environment and the youth who are about to enter military service in order to find ways to increase motivation, participation, and utilization of talent. Further, by addressing these issues we could also contribute to the prevention of exclusion of youth in our society.
APOTTI & THE UUSIMAA REGION
How could new technology (e.g. AI and IoT) and innovations be utilized to improve the independent living of disabled people?
Disabled people are a very heterogenous group in terms of their physical, cognitive and social abilities. Currently available digital solutions do not meet the needs of disabled people for accessible information, communication, and services. This is causing exclusion, alienation, loneliness and often increased need for assistance and care. We believe that more user-friendly technology and intelligent assisted environments can support the independent living of disabled people – resulting in decreased need for costly social and health care interventions.
How could innovations, new business models and new technologies be utilized to improve cost-effectiveness and free up human resources in 24h assisted living facilities for the disabled?
The demand for more personalized services is increasing – this is no different for people with disabilities. We need ways to improve the quality of care of the most demanding clients and to free up human resources. Currently, professionals in different disability facilities and housing environments spend a lot of their time completing administrative documentation tasks and collecting information. We believe that through smart digital solutions we can improve customer satisfaction and job satisfaction of social and health care professionals as well as the cost-efficiency of services.
What kind of self-services should we provide for our individual end-users to manage their employment related matters?
Our current customer service model that is built for organizational clients isn’t meeting the needs of individual end-users. This causes delays, frustration, and inefficiency. We believe that Palkeet can provide more user-centred services and become more successful based on customer satisfaction and sustained use rate of self-services.
How can we best assist Finnish Government organizations to build the Human Resources of the future?
Palkeet has access to HR master data of all public servants, and is in a position to serve as a trusted partner for government organizations. How could this data be used to enable innovative new services? More specifically, what kind of centralized analytics and predictive modeling would best support Human Resourced Development in client organizations with focus on employee satisfaction and performance.
LECTURES & SEMI-FINAL
A! MAIN BUILDING
Betonimiehenkuja 5 C
KICK-OFF & HACKATHON
HIGHLIGHTS FROM LAST ROUND